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For any information regarding your orders, shipments and more you can contact our customer care at the following e-mail address:
Or you can call our costumer service at:
Ph. +39 06.40043012
Monday to Friday 9: 30-13: 30/14: 30-18: 30
You can apply for a change or a refund for any product within 14 days from the date of delivery.
Fill the Return Form which you can download from here, put the form and the product in the package and then send back the return to the address indicated in the form with a traceable shipment of your choice.
Find out all about how to make a change or a return by clicking here.